Privacy Policy


We (hereafter referred to as “business,” “we,” and similar terms) are committed to following privacy legislation and safeguarding personal data. This document, titled “Privacy Policy,” explains how the website uses personal information and data, as well as other pertinent information, to users (hereinafter referred to as “the user,” “the customer,” and the like).

The provided privacy policy may be amended in response to current legal requirements or other regulatory conditions and business needs. If there are any updates, they will take effect as soon as they are published on the website. As a result, we highly advise users to examine our privacy policy frequently.

Please keep in mind that to use our website, you must be of legal age in your place of residency and have the legal capacity to enter into transactions under your country’s national legislation.

This privacy policy is not contractual nor a part of our contract, without prejudice to your privileges under relevant law.

What exactly do we mean when we say “personal data”?

“Personal data” refers to any information that can be used to identify you. This can be your contact information, including your first and last name, date of birth, birthplace, personal addresses (including email and postal), IP address, and signatures.

What is the scope of the current Privacy Policy?

The following privacy policy shall apply to any private information that we may collect, use, or process when you are using our website.

Please be aware that our webpage may include outgoing links (redirects) to third-party websites not under our control. As a result, we cannot be held liable for the privacy policies of those third-party websites or how they handle your personal information or data. We strongly advise you to read the privacy policies of each third-party website before engaging in any service they provide.

What data do you collect?

We are only permitted to gather the following sorts of information from our customers:

  • Direct interactions: the type of information you willingly provide on any of our website’s forms. Alternatively, if you contact one of our customer service employees via any of the accessible channels such as the internet chat, mail, email, or phone.
  • Our website may keep some of your information automatically, such as your IP address or the amount of time you spend on specific pages of our website. Please refer to our Cookie Policy if you require any additional information regarding our website’s cookies.

In the event you choose to supply any additional information not requested on the website, you consent for us to process that information for the purposes you decided to provide it. Please remember that we only need your data or linked data for the specific objectives outlined in the paragraph below.

To entirely execute the services that we offer on our website, whether a newsletter subscription form or any other type of application, we demand that a user provides accurate and up-to-date information regarding personal facts. Furthermore, we disclaim all liability if customers give false or fraudulent information.

If you’re completing the application on behalf of a child or minor or somebody who is not you, be sure you possess their prior and express authorization to process and share their personal information with us. Keep in mind that you must be the legal guardian or parent of the individual being represented to represent a child or minor.

Please keep the following in mind while considering the terms stated above:

– If we receive a request or personal information about an adult person from another person without the authorization of the reference person, we may notify the owner of the personal data about the communication. We wouldn’t advance with the registration/subscription or other services provided on our websites if the referred person objects to the application/registration/provision of their personal information.

– If we receive a request or personal information on a minor from another person without first obtaining the minor’s consent, we may notify the minor’s legal guardian or parent. We will not advance with the application/subscription or any services provided on our website if the legal guardian or parent objects to the application/form/provision of the minor’s personal information.

What is the purpose of your personal information?

We may process your data in a variety of ways, including the following:

  • To offer you the most up-to-date information about the ETIAS and any associated news if you sign up for our email newsletter. In this instance, we will utilize the personal information you provided on the subscription form to contact you at the address you provided.
  • To respond to any questions or concerns you may have for any of our customer care agents via available communication channels including website chat, email, or postal mail.
  • To improve your website experience and use your behavioral data (such as navigation and bounce rates) to improve the website interface and/or services we deliver to you.
  • To conduct routine checks for fraudulent and illegal actions that we may discover on or through our website.
The legal basis for processing your data is as follows:

The purposes for which we may save your data are fully compliant with legal obligations, and how we process your data is also legitimate. The consent you gave us to process your data in accordance with the aims disclosed when your data was obtained will be the legal basis for processing your data in many circumstances:

 – To meet our legal duties and/or the needs of administrative, judicial, or similar authorities.

– Our strategic rights in possible billing for our services, enhanced customer experience while using this webpage efficiently, improved professional service quality, and surveillance of fraudulent behavior on our website.

How long do we keep your information?

We will only use your personal information to fulfill the purposes for which it was collected. After receiving your request, the data will be removed from our webpage and information systems. Following that, we will store your personal data in a secure, password-protected database that will only be accessible if any disputes or legal duties/claims arise from the provision of services on our website. Your data will be permanently erased and no longer possible within our data system after this time period. You can also request that your data be destroyed at any time.

What methods do we use to share your personal data?

Personal information you send to us when viewing or browsing our website may be shared in the following circumstances:

  • With our technical service provider, who hosts our data system and/or provides resources or technical help.
  • To meet our legal duties and/or the needs of the administrative, judiciary, or similar authorities.
  • To safeguard our legitimate interests in the case of a claim arising from the professional services rendered.

Please be aware that some of the third-party websites our website may direct you to are located outside of the European Economic Area. Your personal data will be exposed to international transmission in this event, and you may be subject to different privacy rules and legislation. Check the privacy and cookie policies of any redirected website once more to ensure the security of your personal information as well as your rights and freedoms.

Personal data security is paramount

We ensure that we will attempt to store any information you enter on our website safely and securely. The company has up to date data systems that are compliant with all technological and organizational measures required to protect your privacy and the security of any personal information you supply while on our site. We protect against illegal and unlawful handling of your personal data in this way.

Furthermore, we ensure that every one of our staff members operates strictly according to the preservation of your data. They must adhere to strict criteria in order to maintain the authenticity and privacy of your personal data. No part of your data will be used without your consent or violate our privacy policy.

Despite our best efforts to keep your data safe on our website, you should always take measures to protect your personal information. Please ensure you do not respond to any fake communications or websites posing as our partners or websites posing to be ours.

Using your legal rights

You have the legal right to request access to any information you supply on our website and the legal right to request rectification or limitation of the processing of your personal data. If you have any concerns with the privacy policy as given, or if you wish to have your personal information removed from our systems, you can submit a written request to us. Please send your submissions to or through one of our contact methods.

You may also minimize tracking choices by changing the privacy options in your web browser. There are a variety of extensions and tools available for “Do Not Track” purposes, giving you even more control over which cookies you allow.

If you have any queries or require further information, do not hesitate to contact us.